The client is a leading non-life insurer that manages a large portion of its portfolio through binder holders operating across multiple platforms. These off-platform portfolios span commercial, engineering, marine, motor, non-motor, retail and niche insurance products.
As part of its risk management and reporting processes, the insurer relies on information submitted by binder holders to maintain visibility across these external portfolios and support effective operational and strategic decision-making.
Visibility across off-platform business is largely dependent on monthly Risk Management Packs submitted by binder holders, containing information relating to policies, clients, billing, renewals, exposures and special risks. These submissions provide critical insight into business activity and form an important component of the insurer’s oversight and reporting capabilities.
To improve risk oversight, monitor portfolio performance, engage more effectively with binder holders and support reporting and actuarial analysis, the insurer identified a need for a reliable and consolidated view of off-platform data.
Prior to the implementation of Fraxses, the insurer relied on monthly Risk Management Packs submitted by individual binder holders. These packs contained information relating to new business, in-force policies, billing, renewals, exposures and special risks.
Submissions arrived in a wide variety of formats, including spreadsheets, XML files, CSV files, compressed archives and email attachments.
Variations in file structures, reporting formats and submission methods made it difficult to consolidate information from multiple binder holders into a single trusted view.
Adding to the complexity, the insurer faced ongoing data quality challenges, including inconsistencies in naming conventions, formatting, dates, VAT values and spelling. Combined with the absence of a consistent approach to tracking submission periods and file versions, these factors created a major barrier to maintaining a trusted and consolidated view of off-platform business.
To address the challenges associated with fragmented off-platform data, Intenda implemented a Fraxses-based solution capable of automating the ingestion, validation and consolidation of information submitted by multiple binder holders.
Designed to accommodate a wide variety of submission formats and reporting structures, the solution eliminated the need for binder holders to adopt standardised reporting processes. Information submitted in spreadsheets, XML files, CSV files, compressed archives and other formats could be automatically processed and incorporated into a unified reporting environment.
The resulting environment provides the insurer with a trusted and continuously refreshed view of off-platform business, supporting risk oversight, portfolio management, reporting and actuarial analysis through a single consolidated source of information.
The implementation of Fraxses delivered a range of operational and business benefits, including:
Thank you for contacting us.
We will be in touch shortly.
